Puzzle Benches

This made my day.  My email to Damhorst Toys:

Hi there,

I have a funny story to tell you!

I have purchased benches from you for all of the kids in my life and
they all love them. My daughter recently received a puzzle bench from her grandparents after I recommended your shop.  I also have a bench that my grandmother gave to me.  I still use it to reach the high shelves in the closet or to sit on when I’m playing on the floor.  It still has a prominent place in my house!  When my daughter’s bench arrived, we were comparing them… then I flipped mine over and saw your stamp on the bottom.

My grandmother had a store called Personally Yours in Flossmoor, IL.  You were the company whose benches she sold!  32 years ago she got my bench (and many many others) from you… and now my
daughter, Darby, has one from you too.

Thanks for making such a fun and quality product!

Sincerely,
—Michelle

Their reply to me:

Hi Michelle,

My apologies for the late reply, we are just catching up on emails after our holiday rush when I read your beautiful email and picture you sent.  I’m so sorry that I didn’t respond sooner.

I can’t tell you how nice it was to read your email aloud in the office, and the picture was an absolute bonus.  I don’t think we have ever received an email from a customer who received one of our products as a child.  Your stool was cut by my mother who was the original creator of the Name Puzzle Stool.  I can see her work in your picture.

Thank you again for your email and the picture, it was a true pleasure to receive.  If there is anything that we can do for you in the future, please let us know.

Happy Holiday!

Kris

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